Bryan Kennedy's dashboard

Bryan Kennedy replied on October 29, 2009 18:24 to the problem "Xobni Billing sends me 15 copies of purchase confirmation even though I bought it months ago" in Xobni:

Hi jsage,
Sorry about that. Could you tell me the subject line of the email you keep getting, or better yet - forward it to elisandro AT xobni.com? Thanks

Bryan Kennedy replied on October 12, 2009 19:00 to the problem "Purchasing problem -> uncommon zip code requirement" in Xobni:

Hi Norman, In the Zip code field, you can just enter your Postal code. Could you tell me the last four digits of your card number? I can't find your name in our logs.

Bryan Kennedy replied on October 09, 2009 19:57 to the question "Trying to understand FastPass tie-ins and benefits" in Get Satisfaction:

Thanks both!

Two questions:
1) So when a customer visits GS and isn't logged in, they are redirected to our site's login page, right? So they'd no longer have the option to use facebook/twitter/etc logins?

2) Some of our customers don't have accounts. Would we need to create an account setup form on our site to implement FastPass?

Bryan Kennedy marked one of Arielle's replies in Get Satisfaction as useful. Arielle replied to the question "Trying to understand FastPass tie-ins and benefits".

Bryan Kennedy asked a question in Get Satisfaction on October 08, 2009 22:51:

Trying to understand FastPass tie-ins and benefits

Fastpass: Can you explain how this works: "allows company staff to track users from their main system in the support area"

If we implement this, does it mean that we can see our customers' usernames somewhere in the GS admin area?

Bryan Kennedy set one of Xobni_Support's replies as an official response to "Contact support ERROR!" in Xobni

Bryan Kennedy set one of Jeff Bonforte's replies as an official response to "why i am still on 1.6.3 (build 5378) when i see 1.7 on xobni website? (auto update issue)" in Xobni

Bryan Kennedy set one of Jeff Bonforte's replies as an official response to "Why does Xobni say "no email selected" in the sidebar?" in Xobni

Bryan Kennedy set one of Jeff Bonforte's replies as an official response to "Why does McAfee think Xobni is a virus?" in Xobni

Bryan Kennedy marked one of Jeff Bonforte's replies in Xobni as useful. Jeff Bonforte replied to the question "Why does McAfee think Xobni is a virus?".