Donna's dashboard

Donna replied on November 19, 2009 15:57 to the praise "You Guys Rock!" in Overcome Everything, Inc:

Hi Dave,
I agree with Sarah, having awesome members like you makes the LBC great!

Thanks for leaving us such an awesome note!

:)

Donna

Donna replied on November 17, 2009 17:20 to the praise "What The List Building Club Means To Me" in Overcome Everything, Inc:

Kevin,

This is AWESOME!
We are so glad to be working with you too!

:)
Donna

Donna replied on November 04, 2009 14:52 to the question "Where can I ask a question on a charge I received?" in Overcome Everything, Inc:

Hi,

If you have a question on billing please use the support link on the right to ZenDesk or go to www.tellmansupport.com to submit a ticket.
You can submit tickets 24 hours a day!

Donna asked a question in Overcome Everything, Inc on November 04, 2009 14:48:

Where can I ask a question on a charge I received?

Donna replied on November 02, 2009 21:06 to the question "Why won't my support links show up when I add them?" in Get Satisfaction:

That was it! I wasn't putting the http:// in front!

THANK YOU!

:)

A comment on the question "Why won't my support links show up when I add them?" in Get Satisfaction:

Hi Thor,
I am not sure what I am doing wrong. I go to edit next to add additional support links. I select blog for instance, I put in the web address for the blog click save, then close window. I refresh my page and nothing comes up. Is there something I am missing? – Donna, on October 30, 2009 20:27

Donna asked a question in Get Satisfaction on October 29, 2009 14:27:

How can I remove a duplicate community?

I noticed there are two communities with our company name, one is Overcome Everything, Inc. which we are using, the other is overcome everything inc which we are not using. Is there anyway to remove the one in all lowercase?

Donna replied on October 28, 2009 17:51 to the question "Why won't my support links show up when I add them?" in Get Satisfaction:

Hi Eric,
I can see the one that you added. However, I went to edit tried to add Zendesk clicked save and still no dice. I have tried in both FF and IE. I am not receiving any errors either.

Donna asked a question in Get Satisfaction on October 28, 2009 15:37:

Why won't my support links show up when I add them?

I have added the support links under the support link edit clicked save. When I view the community the support links do not show up, I go back to edit settings under support links and the are gone. Any ideas what I am doing wrong?

Donna replied on October 28, 2009 15:22 to the problem "Why can't I upload my logo?" in Get Satisfaction:

I got it!

Donna reported a problem in Get Satisfaction on October 28, 2009 14:58:

Why can't I upload my logo?

I am trying to upload a logo and when I do it says "domain has already been taken" what does that mean?

A comment on the question "Integrating current help desk with Get Satisfaction" in Get Satisfaction:

Hey Thor,
We are thinking of moving our help desk to a different service, so I wonder is there a way that we could put a link to our Get Satisfaction page on our support homepage? This way we could get our community building while we figure out which direction we are going with our help desk, before we integrate. Is that possible? – Donna, on September 17, 2009 14:17

Donna asked a question in Get Satisfaction on September 16, 2009 18:45:

Integrating current help desk with Get Satisfaction

Is it possible to integrate Get Satisfaction with our current help desk? We are currently using Kayako.